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Privacy Policy | Terms of Use

Frequently Asked Questions

How long should I expect to wait for my first issue?
Standard delivery time for most magazines is up to 12 weeks, depending on the date an order is placed and the publication’s frequency. Some monthly magazines and those published less frequently may take a little longer. For digital magazines, please allow 2 to 4 weeks to receive an email or postcard from the digital subscription provider when your subscription is available.
My voucher code isn’t working, what should I do?
Make sure the correct digits have been entered. Uppercase and lowercase letters are important to the uniqueness of each code. There are never spaces before or after the code. Please make sure that you are not substituting the letter "O" with the numeral "0" or the letter "l" with the numeral "1" or letter "i". To avoid incorrect codes, copy and paste it into the code box. Make sure that the email address you have entered is valid and using proper email format. Please use the email address where you wish to receive your confirmation email.
Do I use my redemption code or voucher number?
You can redeem your voucher by using the redemption code.
Can I change magazines once I buy my voucher?
The voucher you have received if specifically for the offer you have purchased, so you cannot make any substitutions.
I already have a subscription to this magazine. Can the subscription I just bought serve as a renewal?
Absolutely! Just be sure to enter the exact same name and address that is used for your current subscription.
My address changed after I redeemed the voucher. Now what?
  • Please manage your subscription on our web site: http://magtracker.com
  • Please use your email address as a username.
  • If you log in for the first time after redeeming the code please use "Forgot your password?" option to receive the password via email.
  • MagTracker lets you manage all your magazine subscriptions online 24/7. You can view your active subscriptions, change your mailing address, cancel subscriptions and more.

Feel free to contact us by e-mail at question@bluedolphinmags.com with any additional questions or concerns.

Include your redemption code in the email.

Privacy Policy

Blue Dolphin is committed to protecting your privacy. We appreciate your trust in us. To get the full benefit of our personalized service, we ask you to give us information at different points on our site. Therefore, we want you to know exactly what information is collected, why we collect it, how we protect it and how you can access it or change it.

This policy covers only the information collected on the Blue Dolphin site. Sites that link to or from our site, and sites hosted by our various partners, are not covered by this policy. We encourage you to read the privacy policies of every site that you visit. For your convenience, this policy is linked to every page where we ask for information on our site. If you have any other concerns after reading this policy, please go to our Help page, where many frequently asked questions about Blue Dolphin are answered. If you have any additional questions, please contact customer care by e-mail at question@bluedolphinmags.com.

We are continuously improving our site and our services to you. Whenever a new feature to our service requires a change to this policy we will post a clear notice on all the pages of our site where the privacy policy appears. Our fundamental commitment to your privacy and the principles of this document are at the heart of our business, and will not be changed. The principle behind this policy and our business is to only collect information with your knowledge and consent.

The Information You Give Us
This policy refers to all information collected on the Blue Dolphin Web site. On our site there are pages where we ask you to enter information in order to receive specific services.
The only information that we require you to supply in order to register for a free membership on our site is:
  • Name
  • Postal Address
  • E-mail address
  • Your choice of password
Other types of information that may be requested for subscription services are:
  • Billing Address
  • Phone number
  • Credit/ debit card number and expiration date
How We Use This Information To Serve You
When you first register with Blue Dolphin, we ask for your name, mailing address, e-mail address and a password. Once you supply this information, you will be able to manage your account online. Plus, you will be able to receive transactional e-mails with important information about your account and orders and any promotional e-mails you have signed up to receive. All information sent via e-mail will come directly from Blue Dolphin, and you may contact us to remove your name from our promotional e-mail list at any time. We will not sell or rent this information to anyone else. All information on current and former members is retained in our database for customer service and state and federal compliance purposes.
Personally Identifiable Information
Blue Dolphin does not share your personally identifiable information with third parties for promotional or other purposes unrelated to products you order from Blue Dolphin.
If you order a print magazine or digital subscription, your name, postal address and e-mail address may be shared with the company that provides fulfillment services for that magazine and with the publisher of the magazine that you ordered. This kind of information is shared only to process your order and to provide you with better customer service.
Credit/debit card information
Credit/debit card information is never shared with outside parties for promotional or other purposes unrelated to products you order from Blue Dolphin. As explained above, when you order a magazine online, we will ask for your name, mailing address, your phone number and credit/debit card information. This information will be used only to process your order and send you the product you requested. We will not share credit/debit card information with anyone else (unless an outside company is part of the process of fulfilling your order). As an extra precaution, Blue Dolphin uses the latest SSL encryption technology for a secure online ordering environment.
Friend/family members' information
If you send a gift subscription to a friend or family member, their information will never be sold, shared or rented. We will use the information only to process your order and send the magazine to your gift recipient. Unless the recipient visits our site and personally registers to become a member, his or her information will not be added to our active mailing list, but will only be retained in our database for accounting and current or future customer service purposes.>
Children's information
We believe that protecting the privacy of children is crucial. Therefore, we do not knowingly collect or maintain information at our Web site from children under age 13, and no part of our Web site is structured to attract those under 13.

How To Manage Your Account Information

Personal information
To change your personal information, including your name, e-mail address and password, go to the My Account page where you can accomplish this immediately. You can change your delivery address for a particular magazine by going to the MagTracker page. To change other information, such as your phone number, please contact customer care by e-mail at question@bluedolphinmags.com.
Managing your e-mail preferences
You may unsubscribe at any time from promotional e-mails you have signed up to receive. An unsubscribe link is located at the bottom of every promotional e-mail you receive. To unsubscribe, simply click the link and you will be removed from the list. You can also unsubscribe at any time by going to the My E-mail Preferences page. In addition, you can unsubscribe by contacting customer care by e-mail at question@bluedolphinmags.com.

Our Commitment To Your Security

Encryption
Blue Dolphin uses the latest SSL encryption technology for a secure online ordering environment. We also take every precaution available to protect the loss, misuse or alteration of the information under our control. This includes physical, electronic and managerial procedures to safeguard all the information stored on our servers. This policy is implemented company-wide, and we make sure all Blue Dolphin employees understand the policy and inform them any time there is a change in the policy.
Cookies
Blue Dolphin, like most other Web sites, uses cookies every time you visit our site. Cookies make your visit to our site more enjoyable. Cookies are used to remember information that you have already entered, for instance your password and preferences, so that you will not have to re-enter them every time you visit. We never use cookies to collect additional personally identifiable information about you. If you do not want to accept cookies, you can ask your browser to not accept cookies, or to notify you when a cookie is being sent. You can also manually delete all cookie files from your computer whenever you choose. We use cookies only for your convenience and to enhance your visit to our site. They also tell us general information, such as which pages you've visited, so we can further customize the information you get from us. This will make our site more valuable to you, since the information provided will be tailored to your tastes.
IP addresses
Also like most other Web sites, Blue Dolphin uses IP addresses to analyze trends, administer the site, track users' movements inside the site, determine which site referred users to us, and gather very general demographic information, in the interest of better serving our members and streamlining our operations. IP addresses are not linked to personally identifiable information.

What You Should Know About The Future

Blue Dolphin is committed not only to your privacy, but to our own success. However, if Blue Dolphin is ever acquired by another company, all of our assets, including the information we have gathered, become the property of the new owner. If this happens, the new owner's policies may override the Blue Dolphin Privacy Policy. Also, if Blue Dolphin ever goes out of business, all its assets, including the information we have gathered, may be sold or dissolved.

Questions? Contact Us

Blue Dolphin wants to keep you well informed and happy! If you ever have any questions or comments, please contact customer care by e-mail at question@bluedolphinmags.com.

To contact Blue Dolphin By Mail:

Blue Dolphin Group
PO Box 130
Huron, OH 44839

Terms of Use

By using this web site, you are indicating that you have the legal authority to accept the terms and conditions of this Terms of Use statement ("Terms of Use") and you have agreed to be bound by them. The Terms of Use may change from time to time, but any modifications will appear on this web page. It is your responsibility to check the Terms of Use for any changes when you visit the web site. If you do not agree to the Terms of Use, please do not use this web site.

COPYRIGHT, TRADEMARKS and LIMITATIONS ON USE
This web site is owned and operated by Blue Dolphin Group, Inc. (referred to as "Blue Dolphin", "we", "us" and "our" herein).
All content and intellectual property available through this web site and appearing on this web site is the property of Blue Dolphin or its licensors and is protected by copyright and other intellectual property laws. This web site is protected by copyright as a collective work or compilation under United States copyright law.
Any content downloaded from this web site may be used for your personal, noncommercial use only, provided you keep intact all copyright and proprietary notices of Blue Dolphin and its licensors. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish broadcast or circulate content received from this web site over any network, including a local area network. You may not post any content from this web site to newsgroups, mail lists or electronic bulletin boards without the prior written consent of Blue Dolphin and/or its licensors.
The Blue Dolphin Group, Inc. Logo is a registered trademark of Blue Dolphin in the United States. Blue Dolphin's trademarks may not be used in connection with any product or service which is not Blue Dolphin's, in any manner likely to cause confusion among customers or in any way that disparages or discredits Blue Dolphin. Other trademarks that appear on this web site are the property of their respective owners.
INTERACTIVE FEATURES and PUBLIC FORUMS
This web site may provide interactive features such as chat rooms and bulletin boards. You are solely responsible for the content of your posting. Although Blue Dolphin will not edit or screen information posted by users in these forums, it does reserve the right to remove any postings it deems inappropriate, in its sole discretion. Blue Dolphin may also terminate user's privileges to post information, at any time, without notice.
If you decide to post information, you agree that you will NOT: (i) use forums for the purpose of violating any federal or local laws of any country; (ii) post material that is protected by copyright unless you are the copyright holder or you have received permission to post the information by the copyright holder; (iii) post information you know to be false, libelous, harassing, profane, abusive threatening or obscene; (iv) post information intended to invade another's privacy. You also agree not to use the web site to send unsolicited commercial e-mail, chain letters or any other form of mass e-mail.
Blue Dolphin does not guarantee or warrant that anything posted by its users is truthful or accurate. Blue Dolphin does not endorse any of the opinions posted by its users. Reliance on any information posted on this web site is at the user's own risk.
Users who post material on the web site grant Blue Dolphin a perpetual, royalty-free, irrevocable and nonexclusive license to use, reproduce, modify, publish, translate, distribute, perform and display such postings and submissions. Blue Dolphin may also create derivative works from, and distribute such materials or incorporate such materials into any form, medium or technology now known or later developed throughout the world.
DISCLAIMER
THIS SITE IS PROVIDED BY BLUE DOLPHIN ON AN "AS IS" BASIS. BLUE DOLPHIN MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEB SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDING ANY INVESTMENT ADVICE, INCLUDED ON THIS WEB SITE OR IN ANY E-MAIL TRANSMITTED BY BLUE DOLPHIN. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, BLUE DOLPHIN MAKES NO RESPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. BLUE DOLPHIN MAKES NO WARRANTY AS TO THE ACCURACY OF THE INFORMATION PRESENTED ON THIS WEB SITE OR IN ITS E-MAIL, WHICH CONTAIN INFORMATION FROM BLUE DOLPHIN, ITS AFFILIATES, LICENSORS AND OTHER SOURCES. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, AND SUCH EXCLUSIONS MAY THEREFORE NOT APPLY TO YOU.
NO ORAL ADVICE OR WRITTEN INFORMATION, INCLUDING ANY INVESTMENT ADVICE RECEIVED FROM A THIRD PARTY TRANSMITTED BY BLUE DOLPHIN, OR ITS AFFILIATES OR ANY OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS SHALL CREATE A WARRANTY NOR SHALL A USER RELY ON SUCH ADVICE OR INFORMATION.
BLUE DOLPHIN WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR RELIANCE ON ANY INFORMATION CONTAINED HEREIN, INCLUDING, WITHOUT LIMITATION, DIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, INDIRECT, SPECIAL, OR EXEMPLARY DAMAGES, REGARDLESS OF WHETHER BLUE DOLPHIN HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BLUE DOLPHIN MAKES NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THIS SITE OR ANY TRANSACTIONS ENTERED INTO THROUGH THIS SITE. BLUE DOLPHIN MAKES NO WARRANTY THAT THIS SITE WILL MEET YOUR REQUIREMENTS, OR THAT THIS SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. BLUE DOLPHIN WILL NOT BE LIABLE FOR ANY DAMAGES THAT MAY RESULT FROM THE UNAVAILABILITY OR MALFUNCTION OF THIS SITE.
DOWNLOADING OR OTHERWISE OBTAINING ANY MATERIAL AND/OR DATA FROM THIS SITE IS AT YOUR OWN DISCRETION AND RISK, AND BLUE DOLPHIN WILL NOT BE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.
LIMITATION OF LIABILITY
Under no circumstances shall Blue Dolphin be liable for special or consequential damages that result from the use of, or the inability to use the web site, its content or its links. The sole and maximum liability of Blue Dolphin and its affiliates, agents and licensors, if any, arising out of any kind of legal claim (whether in contract, tort or otherwise) in any way connected with this web site or the contents of this web site or the contents of any e-mails to customers shall not exceed the amount paid by you to access the web site.
THIRD-PARTY SITES
Mention of and links to third-party companies and products are for informational purposes only and are not intended to suggest any affiliation unless expressly stated. You may be able to access other Internet sites not created by Blue Dolphin or its affiliates through this web site. The reliability, availability, legality, and performance of those web sites is beyond Blue Dolphin's control, and Blue Dolphin makes no representations or warranties with respect to such web sites.
GOVERNING LAW AND JURISDICTION
Your use of this web site, and any related legal action, shall be governed by the laws of the State of Connecticut, without regard to conflict of laws principles. The sole jurisdiction and venue for any litigation arising out of your use of or orders placed on the Blue Dolphin web site shall be an appropriate federal or state court located in the State of Connecticut.
INDEMNIFICATION
You agree to indemnify and hold harmless each of Blue Dolphin, its affiliates, officers, directors and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of this web site, the violation of these Terms of Use by you, or the infringement by you of any intellectual property or other right of any person or entity.
ERRORS AND OMISSIONS
In the event a product or service is listed at an incorrect price due to a typographical error or any error in pricing information received from third parties, Blue Dolphin has the right to refuse or cancel any orders placed for products listed at the incorrect price. In the event that your credit card has been charged for the purchase and your order is canceled, Blue Dolphin will issue a credit to your credit card account in the amount of the incorrect price.
ENTIRE AGREEMENT
These Terms of Use constitute the entire understanding between the parties as to the subject matter hereof, and supersede all prior agreements and understandings. Any legally unenforceable provision of these Terms of Use will, at the election of Blue Dolphin, be deleted or modified to correct the defect, and the remainder of the terms of these Terms of Use will remain valid and enforceable.

Please read our Privacy Policy.